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Privacy Policy

A. Introduction

  1. This is the privacy policy (“Privacy Policy”) of 3CO Sdn Bhd (including all of its subsidiaries, brands, related and/or associated companies/brands). These entities are collectively referred to as “3CO”, “3CO Malaysia”, “we”, “us” or “our”. 3CO is committed to respecting and protecting your privacy online. This Privacy Policy explains our practices regarding the collection, use, disclosure and transfer of your personal data.
  2. This Privacy Policy is incorporated as part of 3CO’s terms of use. Your use of our platform and/or service is subject to the terms of use and this Privacy Policy. Unless specifically defined here, the defined terms shall have the same meaning as in the terms of use.
  3. To process and manage your relationship with us, we need to collect, use, disclose, and/or transfer your personal data. This policy applies to personal data about you (e.g., users, partners, vendors, agents, service providers, etc.) that we possess or obtain, now or in the future. We will only process your personal data in accordance with applicable privacy laws and this Privacy Policy.
  4. If you are an organisation, “you” and “your” also refer to your employees, representatives, and agents.
  5. By accessing, browsing, downloading, or using our platform or services, or by interacting with us, you acknowledge that you have read, understood, and agreed to our processing of your personal data in the manner set out here, which may be updated from time to time.
  6. We may revise this Privacy Policy at any time by posting an updated version on our platform. Unless otherwise stated, revisions take effect immediately. Continued use of the platform or services indicates your acceptance of the updated policy.
  7. Providing your personal data is necessary. If you do not consent, we may be unable to offer certain services to you.

A. Collection Of Personal Data

  1. “Personal data” means any information in our possession or control that relates directly or indirectly to an individual, to the extent the individual can be identified. This may include name, address, phone number, identification number, date of birth, email, bank details, etc.
  2. Your personal data may be collected in any interaction with us, including transactions, communications, surveys, or publicly available sources such as social media.
  3. We may also receive and process your personal data from third parties you’ve authorised, credit reporting agencies, regulators or enforcement agencies.

C. Purpose Of Acquiring And Processing Your Personal Data

We process personal data to:

  • Register and manage user accounts
  • Verify identity
  • Fulfil orders and process payments
  • Communicate with users
  • Conduct marketing analysis
  • Fulfil legal obligations
  • Investigate fraud
  • Provide technical support
  • Manage vendor relationships
  • Conduct background checks
  • Store and backup data securely

D. Marketing And Promotional Purposes

Your personal data may be used to:

  • Send you newsletters and promotions
  • Notify you of upcoming events or offers
  • Share non-personal statistical data for analytics
  • Contact you via various communication channels

You may unsubscribe anytime from marketing emails.

D. Consequences Of Not Consenting

If you fail to provide required personal data, we may be unable to deliver services or maintain your relationship with 3CO.

E. Disclosure Of Your Personal Data

We may disclose your data to:

  • Subsidiaries and related companies
  • Government and legal bodies
  • Business partners and vendors
  • IT and backup providers
  • Credit agencies
  • Legal or financial advisors
  • As required by law or regulation

G. Accuracy Of Your Personal Data

You are responsible for providing accurate and up-to-date data and informing us of any changes.

H. Your Rights

You have rights to access, correct, or withdraw consent to the use of your personal data. Some data may be retained for legal or operational reasons.

I. Retention Of Your Personal Data

Your data is retained for as long as necessary for its intended purposes and will be destroyed or anonymised thereafter.

J. Security Of Your Personal Data

We implement technical, physical, and administrative measures to protect your data. However, we cannot guarantee complete security over the internet.

K. Personal Data From Children And Other Individuals

You confirm you have authority or consent to provide data for any third party (e.g., dependents, employees) and understand our policy on handling such data.

L. Transfer Of Your Personal Data Outside Of Your Country

Your data may be stored or transferred to countries with different data protection laws. You consent to this transfer.

M. Internet And Mobile Application Use

We use cookies and may collect usage or location data to improve services. You may adjust your browser settings to manage cookies.

N. Contact Details

If you have questions or requests related to your personal data, contact us at:

Email: info@3CO.com.my

Address: 3CO Sdn Bhd, Lot F1.07, Aeon Big Ampang Shopping Centre, Ampang, Selangor, Malaysia

O. English Version To Prevail

If there are inconsistencies between language versions, the English version prevails.

Last updated on: 22 April 2025

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